Recepcionista
-Job Purpose: Provide exceptional customer service to guests, ensuring smooth check-in and check-out processes, and assist with inquiries while maintaining a professional and welcoming demeanor.
Main Responsibilities:
- Greet and welcome guests upon arrival.
- Perform check-in and check-out procedures efficiently.
- Handle reservations and room assignments.
- Assist guests with inquiries, complaints, and requests.
- Coordinate with other departments to meet guest needs.
- Maintain accurate records and handle cash transactions.
- Promote hotel services and amenities to guests.
Competencias
-Required Qualifications:
- High school diploma or equivalent; hospitality certification is a plus.
- Fluent in English and Spanish.
- Experience in customer service or hospitality preferred.
General Competencies:
- Communication skills.
- Problem-solving abilities.
Specific Competencies:
- Customer focus.
- Multitasking under pressure.
Se ofrece
- Salary: $430.00
- Rotating shifts.
- Development and on-the-job training program.
- Career and growth opportunities within the company.
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